Skip to main content
BSB50420

Diploma of Leadership and Management

Step up into a senior role with a nationally recognised diploma.

Advance into a leadership or management role.

Looking to progress into a role where you get to lead a team or manage employees? The BSB50420 Diploma of Leadership and Management can give you the practical skills and formal qualification to move up into a senior role. This leadership and management course covers all facets of being a leadership figure in the workplace.

The leadership and management skills you will acquire during your diploma include managing team effectiveness, leading communication in the workplace, demonstrating leadership, using emotional intelligence, and creating effective workplace relationships. With these capabilities under your belt, you will graduate ready for a role where you manage a sales team, business department, frontline staff, or even an entire office.

Formal, nationally recognised leadership and management training can give your CV an edge when applying for jobs, as it demonstrates to potential employers that you have the passion and education to succeed in management roles. These roles can be extremely rewarding, too – office managers, for example, earn $1,490 per week on average and are expected to experience strong demand growth in the coming years (data from Job Outlook). This means studying the BSB50420 Diploma of Leadership and Management could set you up for a successful and secure career.

By choosing this 100% online course, you will enjoy the freedom and flexibility of studying anywhere, anytime.

*Source: Joboutlook.gov.au

This is a Nationally Recognised course.

Eligibility Requirements

Education

Whilst there are no formal entry requirements mandated by the training package, students’ skills and capabilities to undertake this training product will be assessed and advice on suitability will be provided during the pre-enrolment process.

Minimum Age

Students under the age of 18 years require the signed consent of a parent or guardian to enrol in this qualification. 

Residency Status

You will need to be a permanent Australian resident or equivalent.

Computer Requirements

In order to complete the online part of the course you will need regular access to the following:

  • Computer: Laptop or desktop computer with working speakers or headphone points
  • Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended)
  • Windows: Operating system – Windows 8 or above
  • Internet Browser: Google Chrome, Firefox or Microsoft Internet Explorer 11
  • MAC: Operating system - OS X 10.14 Mojave or later
  • Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).
Qualification

Diploma of Leadership and Management

Delivery

Online available

Length

Up to 12 months

Study Load

Submit 1 unit of competency every 4 weeks to graduate in 12 months

Cost

Contact us on 1300 616 197 for course costs

Payment Options

Upfront Payment
Payment Plan

Course Outcomes

After completing the BSB50420 Diploma of Leadership and Management, you will have the skills to demonstrate strong leadership and effective management in any workplace environment, from a corporate office to a small family-owned agency. The electives of this course will help you understand the intricacies of leading a team, covering details such as managing business resources and budgets, developing sustainability policies, and implementing WHS programs.

Business Development Manager

Business development managers are charged with finding ways to help their organisations grow. This typically involves investigating potential leads, exploring new opportunities, setting up sales appointments, and building strong relationships with prospective clients or customers.

Customer Service Manager

As a customer service manager, you will be a key point of contact for customers and an escalation point for other customer service representatives. From resolving complaints to providing accurate product information, your main responsibility will be ensuring every customer has the best experience possible when engaging with your business.

Frontline Manager

As a frontline manager, you will supervise and manage a team of other staff members. This will typically involve motivating the team, assessing and evaluating employees, assisting management with recruitment and training programs, and updating the team on deadlines and company goals.

Office Manager

An office manager is the go-to person for staff who need administrative support. You will often be responsible for managing the front desk, organising workplace events and meetings, coordinating staff schedules, and handling paperwork.

Operations Manager

As an operations manager, you will be responsible for ensuring all day-to-day and ongoing functions run smoothly, enabling all other staff members to complete their duties efficiently. You will need to track projects, organise schedules, manage timetables, and communicate effectively with both internal and external stakeholders of the business.

Sales Team Manager

Combine your passion for sales with your leadership talents by becoming a sales team manager. You will be responsible for supervising sales staff, helping each colleague in your team develop their skills, hit their targets, and strive to meet the standards you set as a role model for the team.

Delivery Options and Length

Online

Flexible online learning, meaning you can study whenever and wherever suits you through our online learning platform, My eCampus.

Up to: 12 months

Cost & Payment Options

Upfront Payment
Payment Plan

Your course fee includes the delivery and assessment of your qualification, your study materials (including all resources) and ongoing support from our Education Team.

Upfront payment All course costs can be paid in total via VISA/MasterCard or bank deposit.

Payment plan Paid via a series of regular weekly or fortnightly instalments.

Online

Contact us on 1300 616 197 for course costs

Course Structure & Prerequisites

BSBCMM511

Communicate with influence
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

BSBCRT511

Develop critical thinking in others
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.

BSBLDR523

Lead and manage effective workplace relationships
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.

BSBOPS502

Manage business operational plans
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

BSBPEF502

Develop and use emotional intelligence
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

BSBTWK502

Manage team effectiveness
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.

BSBOPS501

Manage business resources
This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage. The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.

BSBFIN501

Manage budgets and financial plans
This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes. The unit applies to managers in a wide range of organisations and sectors who have responsibility for the effective use of financial resources within work teams. They are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation.

BSBSUS511

Develop workplace policies and procedures for sustainability
This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances. The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists. 'Sustainability' in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.

BSBXCM501

Lead communication in the workplace
This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.

BSBWHS411

Implement and monitor WHS policies, procedures and programs
This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

BSBLDR411

Demonstrate leadership in the workplace
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values. The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

Prereqs

There are no entry requirements for this qualification.

Check the currency of BSB50420

 

Recognition of Prior Learning

Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.

Why choose us?

Laura Testimonial
Student Testimonial
Laura Andrews, Diploma of Business

Having a flexible study option means that I can still work full-time and have a social life whilst completing my qual

Laura Testimonial
Flexible Online Study

All of our courses are delivered online, giving you the flexibility to choose your course length.

Dedicated Student Support

Our industry experienced Technical Advisors, Assessors and Support Officers will support you from enrolment through to graduation.

Industry-relevant Courses

Course material is developed in consultation with industry experts to equip you with job-ready skills.

Nationally Recognised Training

All of our courses are Nationally Recognised and accredited. 

Body

Enter your details below for more information

Please fill out below

Enter your details below for more information

By submitting this form, you acknowledge that you have read, understood and accept our Privacy Policy and Terms and Conditions

Please fill out below

Enter your details below for more information

By submitting this form, you acknowledge that you have read, understood and accept our Privacy Policy and Terms and Conditions