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BSB50420

Diploma of Leadership and Management

Step up into a senior role with a nationally recognised diploma.

Advance into a leadership or management role 

Looking to progress into a role where you get to lead a team or manage employees? The BSB50420 Diploma of Leadership and Management can give you the practical skills and formal qualification to move up into a senior role. This leadership and management course covers all facets of being a leadership figure in the workplace.  

The leadership and management skills you will acquire during your diploma include managing team effectiveness, leading communication in the workplace, demonstrating leadership, using emotional intelligence, and creating effective workplace relationships. With these capabilities under your belt, you will graduate ready for a role where you manage a sales team, business department, frontline staff, or even an entire office. 

Formal, nationally recognised leadership and management training can give your CV an edge when applying for jobs, as it demonstrates to potential employers that you have the passion and education to succeed in management roles. These roles can be extremely rewarding, too – office managers, for example, earn $1,490 per week on average and are expected to experience strong demand growth in the coming years (data from Job Outlook). This means studying the BSB50420 Diploma of Leadership and Management could set you up for a successful and secure career.  

By choosing this online course, you will enjoy the freedom and flexibility of studying anywhere, anytime. 

*Source: Joboutlook.gov.au 

The BSB50420 Diploma of Leadership and Management is a Nationally Recognised course. 

Course Outcomes

After completing the BSB50420 Diploma of Leadership and Management, you will have the skills to demonstrate strong leadership and effective management in any workplace environment, from a corporate office to a small family-owned agency. The electives of this course will help you understand the intricacies of leading a team, covering details such as managing business resources and budgets, developing sustainability policies, and implementing WHS programs. 

Business Development Manager

Business Development Manager

Business development managers are charged with finding ways to help their organisations grow. This typically involves investigating potential leads, exploring new opportunities, setting up sales appointments, and building strong relationships with prospective clients or customers.

Customer Service Manager

Customer Service Manager

As a customer service manager, you will be a key point of contact for customers and an escalation point for other customer service representatives. From resolving complaints to providing accurate product information, your main responsibility will be ensuring every customer has the best experience possible when engaging with your business. 

Frontline Manager

Frontline Manager

As a frontline manager, you will supervise and manage a team of other staff members. This will typically involve motivating the team, assessing and evaluating employees, assisting management with recruitment and training programs, and updating the team on deadlines and company goals.

Office Manager

Office Manager

An office manager is the go-to person for staff who need administrative support. You will often be responsible for managing the front desk, organising workplace events and meetings, coordinating staff schedules, and handling paperwork.

Operations Manager

Operations Manager

As an operations manager, you will be responsible for ensuring all day-to-day and ongoing functions run smoothly, enabling all other staff members to complete their duties efficiently. You will need to track projects, organise schedules, manage timetables, and communicate effectively with both internal and external stakeholders of the business.

Woman leading a meeting

Sales Team Manager

Combine your passion for sales with your leadership talents by becoming a sales team manager. You will be responsible for supervising sales staff, helping each colleague in your team develop their skills, hit their targets, and strive to meet the standards you set as a role model for the team.

Course snapshot
Qualification

Diploma of Leadership and Management

Delivery structure

Theoretical Elements: 

Study the theoretical elements of this course, anywhere and anytime through our online learning platform.  

Duration

Up to 12 months

Study load
  • 12 course units to complete.
  • Submit 1 course unit every 4 weeks to graduate in 12 months.
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Delivery Structure

Studying the Diploma of Leadership and Management with Foundation Education is flexible and can be tailored to suit your needs. 

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1. Theoretical

Study the theoretical elements of this course anywhere and anytime through our online learning platform.

Components

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12 course units to complete.
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Completed online, at your own pace.

Resources Required

For the online part of the course, you’ll need regular access to:

Computer: Laptop or desktop computer with working speakers or headphone points.

Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended).

Windows: Operating system – Windows 8 or above.

MAC: Operating system - OS X 10.14 Mojave or later.

Internet Browser: Google Chrome, or Microsoft Internet Explorer 11.

Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).

Office Equipment:  Printer and scanner to print and upload some of your assessments.

Mobile Phone with Video Capability or Video Camera: Some assessments in your course may require you to take and submit videos of you undertaking tasks for assessment.

Units

Achieve your qualification by completing the following units of competency:

Diploma of Leadership and Management

Cost & Payment

You can pay for your course upfront via VISA/MasterCard or a bank deposit. Alternatively, we offer instalment plans that can be paid over several weeks or fortnights.

Your course fee includes

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Delivery and assessment of your qualification

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Study materials (including all resources)

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Ongoing support from our Education Team

We offer two payment methods

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Full fee upfront

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Instalment plans

For more information about the course costs, please call us on 1300 616 197.

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