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BSB30120

Certificate III in Business

Enhance your organisational and administrative skills to become a highly sought-after Assistant, Receptionist, Clerk, or Administration Officer.

Launch your career in a professional setting with a Certificate III in Business 

If you love setting up projects or have ever been called ‘the organiser’ of your friend group, a BSB30120 Certificate III in Business may just help you find your professional calling. This online business course covers a wide range of fundamental professional skills, from supporting the wellbeing of colleagues to helping maintain workplace safety.  

This well-rounded business certificate will equip you with the knowledge and abilities to thrive in various workplaces. Whether you take a job as an administrative assistant in an office or a receptionist in a hotel, you will have the confidence that comes with a comprehensive qualification. Many of these roles provide stable employment. For example, both general clerks and receptionists are expected to experience moderate growth in the coming years, according to Job Outlook. 

The BSB30120 Certificate III in Business can provide a significant leg-up on your peers when looking for your first administrative job, though it can also serve as an excellent skill boost to leverage for a promotion or when applying for a more senior role. As a nationally recognised qualification, your business training with Foundation Education will reassure prospective employers that you have the knowledge and skills to succeed as an administrative assistant, personal assistant, administration officer, receptionist, records clerk, or word processing operator. 

This generalised qualification is ideal if you know that business is the right career path for you, but you do not have a niche or specific work environment in mind. If you would prefer to narrow your focus, we also offer the BSB30120 Certificate III in Business with specialisations in medical administration,customer engagement, and business administration. Alternatively, if you would like to study business online at a higher level, you may wish to consider the BSB40120 Certificate IV in Businessor the BSB50120 Diploma of Business. 

*Source: Joboutlook.gov.au 

The BSB30120 Certificate III in Business is a Nationally Recognised course. 

Course Outcomes

This business course will equip you for several different roles in a wide range of workplace environments. You will have the skills to work productively in a team, support and work inclusively with colleagues, communicate with others in the workplace, write documents, create presentations, complete projects, organise schedules, manage resources and customers, and more. 

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Administration Officer

From scheduling important meetings to putting together weekly reports, administration officers are often the glue that holds an office together. You will also be responsible for tasks such as managing office supplies, updating databases, organising documents and policies, and printing/photocopying.

Administrative Assistant

Administrative Assistant

Everything in its place and a place for everything. As an administrative assistant or secretary, you will be tasked with filing and sorting documents. You will also be a key person in the organisation with responsibilities including scheduling appointments and supporting your colleagues with clerical jobs.

Personal Assistant

Personal Assistant

Working closely with a senior member of staff, you will play an essential role in ensuring all emails, phone calls, meetings, travel plans, and appointments are scheduled appropriately and run smoothly.

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Receptionist

As a receptionist, you will be the face of the business – the first person to welcome and guide customers or clients when they arrive on the premises. You may also act as the repository for all general information about the business in order to best answer enquiries in person, via email, and over the phone.

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Records Clerk

Records clerks are responsible for managing, organising and retrieving files as required. Other tasks may include preparing documents for storage, verifying documents prior to archiving, and destroying records when needed.

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Word Processing Operator

You will be the person colleagues go to when they need documents created. Using computer software (e.g. Microsoft Word), you will write, edit, print and archive various files for the business.

Course snapshot
Qualification

Certificate III in Business

Delivery structure

Theoretical Elements:

Study the theoretical elements of this course, anywhere and anytime through our online learning platform.

Duration

Up to 12 months

Study load
  • 13 course units to complete .
  • Complete one course unit every 2.5 weeks to graduate in 12 months.
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Delivery Structure

Studying the Certificate III in Business with Foundation Education is flexible and can be tailored to suit your needs. 

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1. Theoretical

Study the theoretical elements of this course, anywhere and anytime through our online learning platform.

Components

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13 units to complete.
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Completed online, at your own pace.

Resources Required

For the online part of the course, you’ll need regular access to:

Computer: Laptop or desktop computer with working speakers or headphone points.

Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended).

Windows: Operating system – Windows 8 or above.

MAC: Operating system - OS X 10.14 Mojave or later.

Internet Browser: Google Chrome, or Microsoft Internet Explorer 11.

Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).

Office Equipment:  Printer and scanner to print and upload some of your assessments.

Mobile Phone with video capability or Video Camera: Some assessments in your course may require you to take and submit videos of you undertaking tasks for assessment.

Units

Achieve your qualification by completing the following units of competency:

Certificate III in Business

Cost & Payment

You can pay for your course upfront via VISA/MasterCard or a bank deposit. Alternatively, we offer instalment plans that can be paid over several weeks or fortnights.

Your course fee includes

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Delivery and assessment of your qualification

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Study materials (including all resources)

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Ongoing support from our Education Team

We offer two payment methods

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Full fee upfront

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Instalment plans

For more information about the course costs, please call us on 1300 616 197.

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