Careers in Medical Administration

Careers in Medical Administration

Whether you’re just starting out in the workforce, already have some experience or simply need a career change, you can become qualified in Medical Administration with Foundation Education. Below you will discover what you can expect from your career, learn some useful industry insights and how you can become qualified with our nationally recognised courses.

What to Expect from a Career in Medical Administration

Hospitals, private clinics and other health environments can be very busy places, and it is the role of medical administration to mitigate the chaos. Through a variety of administrative duties, a career in medical admin will have you playing an integral role in the functioning and organisation of a healthcare facility.   

Medical admin jobs involve a variety of daily duties and responsibilities including:

• Scheduling and organising appointments

• Assisting patients with completing necessary forms and documentation

• Monitoring and ordering stationery and clinical supplies

• Booking and organising staff and doctor meetings.

Check out these informative articles to learn more about the duties and responsibilities of the medical admin jobs you can be employed in:

• What Does a Practice Manager Do?

• The Daily Duties of a Medical Receptionist

• What is a Health Services Assistant?

Essential Skills

There are some essential skills that can make all the difference in helping you have a successful career in medical administration once you start your journey in the workforce. They include:

• Communication - to communicate with patients, families, carers, doctors and other health professionals

• Time Management – to ensure all essential tasks are completed on time

• Using Technology – for scheduling software and managing digital patient records and databases

• Problem Solving – to resolve technical problems, issues with patients, and billing and scheduling errors.

Healthcare and Social Assistance Industry Insights

The Healthcare and Social Assistance industry is the largest contributor to employment in Australia. This is great news for those just starting their careers in healthcare or for those re-entering the job market, as the number of people employed in the industry is expected to exceed 2 million by 2025.

Your Career in Medical Administration Starts Here

For the full list of nationally recognised qualifications, view our medical administration courses.

Medical Receptionist

The various duties of a Medical Receptionist include:

• Welcoming patients and visitors, answering the telephone and any enquiries

• Scheduling appointments and processing payments

• Assisting patients with completing necessary forms and documentation

Course

BSB30120 Certificate III in Business (Medical Administration)

Patient Services Officer

The various duties of a Patient Services Officer include:

• Providing courteous and efficient support to staff, patients and clinicians

• Obtaining the required medical records, organising patient transport bookings

• Managing telephone inquiries and providing general administrative support as needed

Course

HLT33115 Certificate III in Health Services Assistance

Practice Manager

The various duties of a Practice Manager include:

• Controlling the functions and resources of professional practices

• Managing patient records and accounts

• Managing employee hiring, performance and job training

Course

HLT57715 Diploma of Practice Management