Interested in a career that is challenging and rewarding? Check out this guide to learn more about medical administration and how to get qualified.
Whether you’re just starting out in the workforce, already have some experience or simply need a career change, you can become qualified in Medical Administration with Foundation Education. Below you will discover what you can expect from your career, learn some useful industry insights and how you can become qualified with our nationally recognised courses.
Hospitals, private clinics and other health environments can be very busy places, and it is the role of medical administration to mitigate the chaos. Through a variety of administrative duties, a career in medical admin will have you playing an integral role in the functioning and organisation of a healthcare facility.
Medical admin jobs involve a variety of daily duties and responsibilities including:
Scheduling and organising appointments
Assisting patients with completing necessary forms and documentation
Monitoring and ordering stationery and clinical supplies
Booking and organising staff and doctor meetings.
Check out these informative articles to learn more about the duties and responsibilities of the medical admin jobs you can be employed in:
There are some essential skills that can make all the difference in helping you have a successful career in medical administration once you start your journey in the workforce. They include:
Communication - to communicate with patients, families, carers, doctors and other health professionals
Time Management – to ensure all essential tasks are completed on time
Using Technology – for scheduling software and managing digital patient records and databases
Problem Solving – to resolve technical problems, issues with patients, and billing and scheduling errors.
The Healthcare and Social Assistance industry is the largest contributor to employment in Australia. This is great news for those just starting their careers in healthcare or for those re-entering the job market, as the number of people employed in the industry is expected to exceed 2 million by 2025.
For the full list of nationally recognised qualifications, view our medical administration courses.
The various duties of a Medical Receptionist include:
Welcoming patients and visitors, answering the telephone and any enquiries
Scheduling appointments and processing payments
Assisting patients with completing necessary forms and documentation
BSB30120 Certificate III in Business (Medical Administration)
The various duties of a Patient Services Officer include:
Providing courteous and efficient support to staff, patients and clinicians
Obtaining the required medical records, organising patient transport bookings
Managing telephone inquiries and providing general administrative support as needed
HLT33115 Certificate III in Health Services Assistance
The various duties of a Practice Manager include:
Controlling the functions and resources of professional practices
Managing patient records and accounts
Managing employee hiring, performance and job training
Simply contact us below or call our friendly team on 1300 616 197.
Proud member of
Funding
© Foundation Education | RTO Number 22557