Why the World Needs More Health Administrators

Careers in Medical Administration

Interested in a career that is challenging and rewarding? Check out this guide to learn more about medical administration and how to get qualified.

Careers in Medical Administration

Whether you’re just starting out in the workforce, already have some experience or simply need a career change, you can become qualified in Medical Administration with Foundation Education. Below you will discover what you can expect from your career, learn some useful industry insights and how you can become qualified with our nationally recognised courses.

What to Expect from a Career in Medical Administration

Hospitals, private clinics and other health environments can be very busy places, and it is the role of medical administration to mitigate the chaos. Through a variety of administrative duties, a career in medical admin will have you playing an integral role in the functioning and organisation of a healthcare facility.   

Medical admin jobs involve a variety of daily duties and responsibilities including:

  • Scheduling and organising appointments

  • Assisting patients with completing necessary forms and documentation

  • Monitoring and ordering stationery and clinical supplies

  • Booking and organising staff and doctor meetings.

Check out these informative articles to learn more about the duties and responsibilities of the medical admin jobs you can be employed in:

Medical receptionist assisting woman
blog 5 reasons medical receptionist jobs are on the rise.jpg
Several Medical Receptionists attending to patient matters
Medical Receptionist with Patient - Foundation Education

Essential Skills

There are some essential skills that can make all the difference in helping you have a successful career in medical administration once you start your journey in the workforce. They include:

  • Communication - to communicate with patients, families, carers, doctors and other health professionals

  • Time Management – to ensure all essential tasks are completed on time

  • Using Technology – for scheduling software and managing digital patient records and databases

  • Problem Solving – to resolve technical problems, issues with patients, and billing and scheduling errors.

Healthcare and Social Assistance Industry Insights

The Healthcare and Social Assistance industry is the largest contributor to employment in Australia. This is great news for those just starting their careers in healthcare or for those re-entering the job market, as the number of people employed in the industry is expected to exceed 2 million by 2025.

Jackson Potter

I chose to study with Foundation Education because I could complete my studies remotely, online at my own pace, which meant that I could have a good work, life, and study balance. 

Jackson Potter
Rachel Withers

I was offered a position as a dental assistant straight away, and it would not have been possible without my online study with Foundation Education.

Rachel Withers
Mirza Tallal Ahmed

Before admitting to Foundation Education, I searched a lot about the courses and reviews. Based on the positivity of people for Foundation Education, I felt like this is the institute I want to study at.  

Mirza Tallal Ahmed
Nurindah Lestari

I have researched so many study options. But, in the end, I choose to study with Foundation Education because they provide me with more flexibility and support. Since I have my children, it's really hard for me to attend classes and study online means I can still pursue my education in the comfort of my home without leaving my children behind.

Nurindah Lestari

Your Career in Medical Administration Starts Here

For the full list of nationally recognised qualifications, view our medical administration courses.

Medical Receptionist

The various duties of a Medical Receptionist include:

  • Welcoming patients and visitors, answering the telephone and any enquiries

  • Scheduling appointments and processing payments

  • Assisting patients with completing necessary forms and documentation


BSB30120 Certificate III in Business (Medical Administration)

Patient Services Officer

The various duties of a Patient Services Officer include:

  • Providing courteous and efficient support to staff, patients and clinicians

  • Obtaining the required medical records, organising patient transport bookings

  • Managing telephone inquiries and providing general administrative support as needed


HLT33115 Certificate III in Health Services Assistance

Practice Manager

The various duties of a Practice Manager include:

  • Controlling the functions and resources of professional practices

  • Managing patient records and accounts

  • Managing employee hiring, performance and job training


HLT57715 Diploma of Practice Management

Smiling woman with computer

Ready to apply?

Simply contact us below or call our friendly team on 1300 616 197.