Foundation Education
Certificate III in Health Administration


Certificate III in Health Administration

Put your natural organisation and communication skills to use by supporting the daily operations of a health practice. 

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Become qualified in a growing vocation as an Admissions or Ward Clerk 

As the number of health care facilities grows across Australia, there is an urgent call-out for skilled and qualified administration staff. You can put yourself ahead of other job candidates by gaining a well-respected and nationally recognised health admin qualification that equips you with the professional health administration training to gain meaningful employment in entry-level employment - the beginning of a long-term career!

The HLT37315 Certificate III in Health Administration reflects the role of health administration workers and medical receptionists. This health admin course will teach you the wide variety of skills needed to excel in general administrative roles, including maintaining client and financial records, managing information and resources, and contributing to innovation in the workplace. The HLT37315 Certificate III in Health Administration will also teach you skills fundamental to a health administration role, including medical terminology, methods of implementing infection control policies, and work health and safety processes.

When you graduate with this qualification, you will have the skills to provide administrative support in a range of health service settings, including medical practices, hospitals, and community health clinics. If your goal is to progress to higher-level and management positions, this health administration certificate course will provide a solid foundation upon which to progress into a HLT47315 Certificate IV in Health Administration or a HLT57715 Diploma of Practice Management. 

If you are a highly organised, patient, and friendly person with natural communication skills, you will thrive in a health administration role. Delivered online through Foundation Education's online learning platform, My eCampus, the HLT37315 Certificate III in Health Administration will have you qualified to apply for a variety of health administration roles such as Ward Clerk, Admissions Clerk or Health Administrative Worker in just 12 months.

The HLT37315 Certificate III in Health Administration is a Nationally Recognised course. 

Course Outcomes

The skills and knowledge gained from the HLT37315 Certificate III in Health Administration are nationally recognised, qualifying you for a variety of roles. Here are some examples of employment opportunities you will be eligible to apply for once you have completed this health administration course. 


Admissions Clerk

The position requires you to perform a range of clerical duties that can include pre-admission booking, health fund checks, patient admission and front of house duties including reception.


Health Administrative Worker

A Health Administrative Worker performs the duties of an Administrative Assistant in health and clinic practices, hospitals, and community centres. Your role will be to welcome patients and visitors, answer phones, schedule appointments and keep those appointments running on time. You will also be responsible for ensuring all information is kept up-to-date and confidential and will assist patients with completing the necessary forms and documentation to allow the health providers to perform their jobs. 


Ward Clerk

In this hospital or clinic-based role, a Health Ward Clerk is responsible for the clerical and reception duties of a ward or clinic. Ward Clerks provide administrative support, including answering calls, updating confidential patient data, and ensuring Doctors, Nurses, and other Healthcare Professionals have access to patients' medical records. 

Course snapshot

Certificate III in Health Administration

Delivery structure

Theoretical Elements: 

Study the theoretical elements of this course, anywhere and anytime through our online learning platform. 


Up to 12 months

Study load
  • 13 course units to complete.   
  • Complete one course unit every 3 weeks to graduate in 12 months. 
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Delivery Structure

Studying the Certificate III in Health Administration with Foundation Education is flexible and can be tailored to suit your needs. 

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1. Theoretical

Study the theoretical elements of this course, anywhere and anytime through our online learning platform.


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13 units to complete.
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Completed online, at your own pace.

Resources Required

For the online part of the course, you’ll need regular access to:

Computer: Laptop or desktop computer with working speakers or headphone points.

Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended).

Windows: Operating system – Windows 8 or above.

MAC: Operating system - OS X 10.14 Mojave or later.

Internet Browser: Google Chrome, or Microsoft Internet Explorer 11.

Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).

Office Equipment:  Printer and scanner to print and upload some of your assessments.

Mobile Phone with Video Capability or Video Camera: Some assessments in your course may require you to take and submit videos of you undertaking tasks for assessment.


Achieve your qualification by completing the following units of competency:

Certificate III in Health Administration

Cost and payment

You can pay for your course upfront via VISA/MasterCard or a bank deposit. Alternatively, we offer instalment plans that can be paid over several weeks or fortnights.

Your course fee includes

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Delivery and assessment of your qualification

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Study materials (including all resources)

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Ongoing support from our Education Team

We offer two payment methods

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Full fee upfront

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Instalment plans

For more information about the course costs, please call us on 1300 616 197.

Discover our funding options

Explore our government funding programs on offer and find out whether you're eligible. Learn more.

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