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Certificate III in Health Services Assistance

Take the first step of entering the healthcare industry and learn vital skills that will allow you to aid health professional staff as they care for their patients.

Kick-start your career in healthcare with a HLT33115 Certificate III in Health Services Assistance 

Are you passionate about helping people? Do you want to make a real difference in your community while setting yourself up for a successful and exhilarating career pathway? An occupation centred around working as a health services assistant might be your calling. 

A HLT33115 Certificate III in Health Services Assistance will set you up for a diverse range of career opportunities. The qualification provides you with the factual, technical and procedural knowledge required to provide assistance to healthcare professionals. Whether it’s learning what you need to comply with infection prevention and workplace health and safety (WHS), honing your skills on how to communicate effectively in a healthcare and community services setting or understanding how to interpret and apply medical terminology accurately, the online health services assistance course will ensure you’re fully prepared to work as a health services assistant no matter what area you decide to go into. 

Completing the health services assistance course opens a variety of career opportunities. Graduates may go on to work as an assistant in nursing, a patient care attendant, patient support assistant, patient services assistant or a patient services officer. It’s the ideal certification for those looking to work in a more hands-on role in patient care under supervision. 

Delivered online by Foundation Education, a HLT33115 Certificate III in Health Services Assistance takes no longer than 12 months to complete, meaning in just a year’s time (or less!) from commencing study, you’ll be qualified to work in a variety of health services assistance jobs. According to Job Outlook, the healthcare and social assistance sector is Australia’s largest and fastest growing industry.

Interested in what other roles are possible in the healthcare industry? Become a health administrator with a HLT37315 Certificate III in Health Administration or work as a practice manager in a health institution with a HLT57715 Diploma of Practice Management

*Sources: Joboutlook.gov.au and Lmip.gov.com 

The HLT33115 Certificate III in Health Services Assistance is a Nationally Recognised course. 

Course Outcomes

The HLT33115 Certificate III in Health Services Assistance equips you with the expertise and knowledge required to excel in a role centred around health services assistance and caring for clients. You will learn vital skills that are applicable across all job outcomes including effective communication, complying with WHS and infection prevention, understanding and using medical terminology and working respectfully, safely and supportively with people with mental health and drug and alcohol issues. 


Assistant in Nursing

Delivers limited care to patients under the direction of Registered Nurses. They are responsible for helping patients with their day-to-day routines such as showering, dressing, eating, mobility and medication. They keep accurate patient records and help with the planning of their ongoing care and daily routines.


Patient Care Attendant

Supports patients with basic cleaning and dressing needs and administers medication. When working in a patient’s home, they often attend to basic housekeeping duties the patient is unable to perform. They are responsible for keeping the patient company and monitoring changes to their physical, emotional and mental condition.


Patient Support Assistant

Responsible for taking care of a patient’s basic needs. They assist patients with several hygiene tasks including bathing, dressing, feeding them and helping them use the toilet if needed. They monitor and record vital signs such as temperature, pulse and blood pressure and report any health concerns the patients may have to the nurses.


Patient Services Assistant

This role is primarily carried out in a hospital environment. It involves performing a diverse range of tasks including assistance with general patient care, patient transport, cleaning and food services. The responsibilities of a patient services assistant may vary depending on the institution they are working for and the specific role they are in.


Patient Services Officer

Provides courteous and efficient patient support to staff, patients and clinicians. Their duties include obtaining the required medical records, organising patient transport bookings, managing telephone inquiries and providing general administrative support as needed.

Course snapshot

Certificate III in Health Services Assistance

Delivery structure

Theoretical Elements: 

Study the theoretical elements of this course, anywhere and anytime through our online learning platform. 


Up to 12 months

Study load
  • 15 course units to complete.
  • Complete one course unit every 3 weeks to graduate in 12 months.
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Delivery Structure

Studying the Certificate III in Health Services Assistance with Foundation Education is flexible and can be tailored to suit your needs.

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1. Theoretical

Study the theoretical elements of this course, anywhere and anytime through our online learning platform.


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15 units to complete.
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Completed online, at your own pace.

Resources Required

For the online part of the course, you’ll need regular access to:

Computer: Laptop or desktop computer with working speakers or headphone points.

Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended).

Windows: Operating system – Windows 8 or above.

MAC: Operating system - OS X 10.14 Mojave or later.

Internet Browser: Google Chrome, or Microsoft Internet Explorer 11.

Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).

Office Equipment:  Printer and scanner to print and upload some of your assessments.

Mobile Phone with Video Capability or Video Camera: Some assessments in your course may require you to take and submit videos of you undertaking tasks for assessment.


Achieve your qualification by completing the following units of competency:

Certificate III in Health Services Assistance

Cost & Payment

You can pay for your course upfront via VISA/MasterCard or a bank deposit. Alternatively, we offer instalment plans that can be paid over several weeks or fortnights.

Your course fee includes

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Delivery and assessment of your qualification

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Study materials (including all resources)

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Ongoing support from our Education Team

We offer two payment methods

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Full fee upfront

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Instalment plans

For more information about the course costs, please call us on 1300 616 197.

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