BSB40515

Certificate IV in Business Administration

Gain the advanced administration skills needed to secure a rewarding career in business

Manage the administration operations across a range of businesses

If you’re interested in progressing into an administration management position, develop your existing skillset with the Certificate IV in Business Administration and advance your career.

The Certificate IV in Business Administration qualifies you to become a key member of an administration team, providing planning and operational support. You will develop the skills and knowledge required to organise meetings, organise business travel and design and develop complex documents, as well as coordinate implementation of customer service strategies to address customer needs, promote innovation in a team environment and coordinate business resources.

Throughout this online course, you will learn how to efficiently undertake the daily administrative practices that are fundamental to commercial entities, as well as provide leadership and guidance to others using supervisory and managerial skills.

Once qualified, you can work as an Administration Manager, Executive Personal Assistant, Accounts Supervisor or Office Administrator. Once in these particular roles, you will be responsible for managing schedules and deadlines, facilitating communications and coordinating procedures. You will apply solutions to a defined range of unpredictable problems, analyse and evaluate information from a variety of sources and provide leadership and guidance to other team members.

The Certificate IV in Business Administration will demonstrate to employers your level of business knowledge and career motivation. You will make a positive contribution to their workplace culture and add to their level of professional excellence through your involvement in operational excellence and ensuring teamwork efficiencies.

Course materials are delivered via Foundation Education’s state of the art online learning management system, My eCampus. You can access content any time and may choose the time that it takes to complete your studies – whether that be the full term of your course or in half the time. Whatever your approach, our dedicated support team will be available to assist you every step of the way.

Dynamic roles with high-earning potential are available in the business administration sector for suitably qualified candidates. Enrol today in the Certificate IV in Business Administration to give yourself the best chance at success.

This is a Nationally Recognised course.

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Eligibility Requirements

Education

Whilst there are no formal entry requirements mandated by the training package, students’ skills and capabilities to undertake this training product will be assessed and advice on suitability will be provided during the pre-enrolment process.

Minimum Age

Students under the age of 18 years require the signed consent of a parent or guardian to enrol in this qualification.

Residency Status

You will need to be a permanent Australian resident or equivalent.

Computer Requirements

In order to complete the on-line part of the course you will need regular access to the following:

Computer: Laptop or desktop computer with working speakers or headphone points

Internet: High speed internet such as Broadband or ADSL, T1/T2, fibre optic or cable

(Dial-up access will be significantly slower and is not recommended)

Windows : Operating system – Windows XP or Vista 7 or above

Internet Browser – Internet Explorer 7 or higher or the latest version of Google Chrome

MAC : Operating system: OS X 10.4 or later

Internet Browser – latest version of Google Chrome

Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download)

Qualification

Certificate IV in Business Administration

Delivery

Online available

Length

Up to 12 months

Study Load

Submit 1 unit of competency every 4 weeks to graduate in 12 months

Cost

Payment Options

Upfront Payment
Payment Plan

Course Outcomes

Once you’ve completed your Certificate IV in Business Administration, you’ll be able to apply your broad knowledge base and well-developed administrative skills in a wide variety of administrative contexts. You will apply solutions to a defined range of unpredictable problems, analyse and evaluate information from a variety of sources and provide leadership and guidance to other team members. You could also work in the following positions:

Administrator

You will have a range of duties that may include reception duties, maintaining databases processing mail, filing and other office duties.

Executive Personal Assistant

Use your organisational and communication skills to help executives run an organisation smoothly.

Sales Agent

Act on behalf of different organisations to guide the sale of their products and services, sometimes to meet a particular target.

Office Administrator

Manage office enquiries and conflicts, manage schedules and deadlines and delegate tasks to administrative assistants and clerical staff.

Project Officer

Assist Project Managers to finish tasks on time. Use your communication, organisation and team management skills to successfully complete projects.

Sales Account Assistant

Assist sales management with relationship management of customers and external agencies.

Delivery Options and Length

Online

Flexible online learning, meaning you can study whenever and wherever suits you through our online learning platform, My eCampus.

Up to: 12 months

Cost & Payment Options

Upfront Payment

Payment Plan

Your course fee includes the delivery and assessment of your qualification, your study materials (including all resources) and on-going support from our Education Team.

Upfront payment All course costs can be paid in total via VISA/MasterCard or bank deposit.

Payment plan Paid via a series of regular weekly or fortnightly instalments.

Online

BSBADM405

Organise meetings

This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation. It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

BSBADM406

Organise business travel

This unit describes the skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.

BSBWRT401

Write complex documents

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity. It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

BSBINM401

Implement workplace information system

This unit describes the skills and knowledge required to implement and review the workplace information system. It involves the identification, acquisition, initial analysis and use of appropriate information which plays a significant part in the organisation’s effectiveness.

BSBITU401

Design and develop complex text documents

This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

BSBCUS401

Coordinate implementation of customer service strategies

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

BSBCUS402

Address customer needs

This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, including assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. The customer relationship would typically involve direct interaction a number of times over an extended period.

BSBINN301

Promote innovation in a team environment

This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team. It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.

BSBADM409

Coordinate business resources

This unit describes the skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use. It applies to individuals with a broad knowledge of business resources who contribute well developed skills and knowledge to ensure adequate resources are available to perform the work of the organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

BSBWHS401

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

There are no formal entry requirements for this qualification; however, it is recommended that individuals have undertaken lower-level qualifications (ie. a Certificate III in Business Administration) and/or have relevant industry experience to assist with the completion of this course. This may have been obtained through formal and informal training, work experience or life experience.

Check the currency of BSB40515

Recognition of Prior Learning

Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.

Why choose us?

Student Testimonial

Laura Andrews, Diploma of Business

Having a flexible study option means that I can still work full-time and have a social life whilst completing my qual

Flexible Online Study
All of our courses are delivered online, giving you the flexibility to choose your course length.
Dedicated Student Support
Our industry experienced Technical Advisors, Assessors and Support Officers will support you from enrolment through to graduation.
Industry-relevant Courses
Course material is developed in consultation with industry experts to equip you with job-ready skills.
Nationally Recognised Training
All of our courses are Nationally Recognised and accredited.

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