Skip to main content
BSB30120

Certificate III in Business (Business Administration)

Enhance your organisational and administrative skills to become a highly sought-after bookkeeper, receptionist, records clerk, payroll officer, or administrative assistant.

Launch your business admin career with a Certificate III in Business.

Do you have a knack for keeping all your possessions in order and all your digital documents sorted neatly in folders? Do your friends marvel at how well-organised your calendar is and how good you are at planning things? You could turn your natural administrative talents into a fulfilling career with a BSB31020 Certificate III in Business (Business Administration).

By taking this online business course, you can hone your organisational abilities into professional skills that will serve you well in any admin role. From organising workplace schedules to processing payrolls, a business administration course can equip you with the knowledge and knowhow for a variety of essential business tasks. You will graduate with the confidence and qualification to apply for positions including administration officer, records clerk, receptionist, payroll officer, and more.

All these roles play a vital role in the smooth operation of organisations in every field and industry. This is why business administration is a secure career choice with stable and strong future growth predicted by Job Outlook.

All the course components for this business administration certificate are delivered online with Foundation Education, giving you the flexibility to study whenever and wherever suits you. You can graduate from this online business course within 12 months and step confidently into the job market with a nationally recognised qualification, or you can take your existing career to new heights (e.g. promotions and senior roles) with this formal recognition of your skills.

Looking to study business online but not specifically interested in administration? We also offer a more generalised BSB30120 Certificate III in Business, or you can specialise in customer engagement instead. For higher business qualifications, consider the BSB40120 Certificate IV in Business or the BSB50120 Diploma of Business.

* Source: Joboutlook.gov.au

The BSB30120 Certificate III in Business (Business Administration) is a Nationally Recognised course.

Eligibility Requirements

Education

Whilst there are no formal recognition of prior learning (RPL) or entry requirements mandated by the training package, students’ skills and capabilities to undertake this training product will be assessed and advice on suitability will be provided during the pre-enrolment process.​​​​

Minimum Age

You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.

Residency Status

You will need to be a permanent Australian resident or equivalent.

Computer Requirements

In order to successfully complete the online part of the business administration course you will need regular access to the following:

  • Computer: Laptop or desktop computer with working speakers or headphone points
  • Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended)
  • Windows: Operating system – Windows 8 or above
  • Internet Browser: Google Chrome, Firefox or Microsoft Internet Explorer 11
  • MAC: Operating system - OS X 10.14 Mojave or later
  • Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).
Qualification

Certificate III in Business (Business Administration)

Delivery

Online Course available

Length

The length of the course is up to 12 months

Study Load

Submit 1 unit of competency every 2.5 weeks to graduate in 12 months

Cost

Contact us on 1300 616 197 for course costs

Payment Options

Upfront Payment
Payment Plan

Course Outcomes

This business course will prepare you for success as an administrative professional in any business. You will have the skills to work productively in a team, support and work inclusively with colleagues, communicate with others in the workplace, write documents, create presentations, complete projects, organise schedules, maintain financial records and business resources, and process payroll.

Administration Officer

From scheduling important meetings to putting together weekly reports, administration officers are often the glue that holds an office together. You will also be responsible for tasks such as managing office supplies, updating databases, organising documents and policies, and printing/photocopying.

Administrative Assistant

Everything in its place and a place for everything. As an administrative assistant or secretary, you will be tasked with filing and sorting documents. You will also be a key person in the organisation with responsibilities including scheduling appointments and supporting your colleagues with clerical jobs.

Accounts clerk

This administrative role specialises in managing all things related to money. You will work with financial spreadsheets, invoices, and other documents to ensure all bookkeeping and general accounting for your business is handled correctly.

Customer Service Representative

As a customer service representative, you will be a key point of contact for customers. From resolving complaints to providing accurate service information, your main responsibility will be ensuring every customer has the best experience possible when visiting your workplace.

Payroll Officer / Accounts Clerk

This administrative role specialises in managing all things related to money. You will work with financial spreadsheets, invoices, and payroll software to ensure all bookkeeping and general accounting for your business is handled correctly.

Receptionist

As a receptionist, you will be the face of the business – the first person to welcome and guide customers or clients when they arrive on the premises. You may also act as the repository for all general information about the business in order to best answer enquiries in person, via email, and over the phone.

Records Clerk

Records clerks are responsible for managing, organising and retrieving files as required. Other tasks may include preparing documents for storage, verifying documents prior to archiving, and destroying records when needed.

Delivery Options and Length

Online Course

Flexible online learning, meaning you can study whenever and wherever suits you through our online learning platform, My eCampus.

The length of the course is up to: 12 months

Cost & Payment Options

Upfront Payment
Payment Plan

Your course fee includes the delivery and assessment of your qualification, your study materials (including all resources) and on-going support from our Education Team.

Upfront payment All course costs can be paid in total via VISA/MasterCard or bank deposit.

Instalment plan Paid via a series of regular weekly or fortnightly instalments.

Online Course

Contact us on 1300 616 197 for course costs

Course Structure & Prerequisites

BSBCRT311

Apply critical thinking skills in a team environment
This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.

BSBPEF201

Support personal wellbeing in the workplace
This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively. The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.

BSBSUS211

Participate in sustainable work practices
This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices. The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.

BSBTWK301

Use inclusive work practices
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work. The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

BSBWHS311

Assist with maintaining workplace safety
This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team. The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.

BSBXCM301

Engage in workplace communication
This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.

BSBWRT311

Write simple documents
This unit describes the skills and knowledge required to plan, draft and finalise a simple document. The unit applies to individuals who administer a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of simple documents.

BSBTEC303

Create electronic presentations
This unit describes the skills and knowledge required to design and produce electronic presentations using various applications and platforms. The unit applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.

BSBPMG430

Undertake project work
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. The unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

BSBOPS303

Organise schedules
This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems. The unit applies to those employed in a range of work environments who provide administrative support to teams and individuals.

BSBOPS301

Maintain business resources
This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks. The unit applies to those who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide some technical advice and support to a team.

BSBFIN302

Maintain financial records
This unit describes the skills and knowledge required to maintain daily financial records such as reconciling systems for debtors and creditors, preparing and maintaining a general ledger and trial balance. It also includes activities associated with monitoring cash control for accounting purposes. The unit applies to individuals employed in a range of work environments with responsibility for simple accounting functions within an organisation. They may work as individuals providing administrative support within an enterprise or may be other members of staff with delegated responsibilities relating to maintenance of general financial records.

BSBHRM416

Process payroll
This unit describes skills and knowledge required to process payroll from provided data using manual and computerised payroll systems. The unit applies to individuals employed in a range of work environments who are responsible for payroll functions within an organisation. They may work as individuals providing administrative support within an enterprise or may be other members of staff who have been delegated payroll responsibilities.

There are no entry requirements for this qualification.

Check the currency of BSB30120

Recognition of Prior Learning

Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.

Why choose us?

Laura Testimonial
Student Testimonial
Laura Andrews, Diploma of Business

Having a flexible study option means that I can still work full-time and have a social life whilst completing my qual

Laura Testimonial
Flexible Online Study

All of our courses are delivered online, giving you the flexibility to choose your course length.

Dedicated Student Support

Our industry experienced Technical Advisors, Assessors and Support Officers will support you from enrolment through to graduation.

Industry-relevant Courses

Course material is developed in consultation with industry experts to equip you with job-ready skills.

Nationally Recognised Training

All of our courses are Nationally Recognised and accredited. 

Body

Enter your details below for more information

Please fill out below

Enter your details below for more information

By submitting this form, you acknowledge that you have read, understood and accept our Privacy Policy and Terms and Conditions

Please fill out below

Enter your details below for more information

By submitting this form, you acknowledge that you have read, understood and accept our Privacy Policy and Terms and Conditions