Certificate IV in Hospitality

Upskill to a hospitality management position with the Certificate IV in Hospitality 

With the qualifications to apply for management positions in the hospitality industry, you'll set yourself up for a long and fulfilling career. Hospitality is an ever-growing industry that is always in need of skilled professionals to manage teams, supervise junior staff and take charge of various situations.

By graduating with a SIT40416 Certificate IV in Hospitality, you will be qualified to work in management or supervisory roles in such hospitality organisations as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. Some of the positions you may be eligible to apply for include Shift Manager, Duty Manager, Food and Beverage Supervisor, Front Office Supervisor, Gaming Supervisor and Reservation Analyst. 

This qualification reflects the role of skilled individuals who use a broad range of hospitality service, sales or operational skills combined with supervisory and industry operations skills to plan, monitor and evaluate the work of junior staff. They operate independently or with limited supervision. 

This course is delivered through a combination of online and practical learning requirements. Students will complete the theoretical learning components through Foundation Education's online learning platform, My eCampus. Online study is flexible, allowing students to fit their studies around their lifestyles. The practical requirements for this qualification mandate students to complete 36 practical service periods. 

When you study the SIT40416 Certificate IV in Hospitality, you will be ready and skilled for a supervisory hospitality role within 24 months. 

This qualification is suitable for an Australian Apprenticeship pathway.

The SIT40416 Certificate IV in Hospitality is a Nationally Recognised course.

Course Outcomes

The SIT40416 Certificate IV in Hospitality will equip you for a number of fulfilling roles in hospitality. With this qualification, you could also apply for several supervisory roles requiring you to lead a team of junior staff. Below are just some of the roles you will be qualified for upon the completion of your Certificate IV in Hospitality. 

Hospitality Shift Manager

With a focus on customer satisfaction, Hospitality Shift Managers direct other employees through their daily routines, monitor team performance, and delegate tasks. They are often responsible for training new staff and hiring new team members. Hospitality Shift Managers often work on a rotating roster.

Duty Manager

A Duty Manager has a variety of responsibilities within an organisation, from overseeing daily operations to ensuring the efficiency of all processes. Duty Managers are also responsible for handling the security of an organisation by maintaining the overall safety procedures of the premises. In this role, you will also meet regularly with upper management to stay up to date with organisational changes, issues, and improvements.

Food and Beverage Supervisor or Team Leader**

Responsible for managing all Food &Beverage operations and for delivering an excellent guest experience.

** Note:  Responsible Service of Alcohol (RSA) and Responsible service of gambling (RSG) must be acquired external to and are not delivered by Foundation Education and are required to work in any business providing Alcohol and/or Gaming services respectively.

Gaming Supervisor or Team Leader**

Supervise gaming operations and personnel, circulate among tables and observe operations.

** Note:  Responsible Service of Alcohol (RSA) and Responsible service of gambling (RSG) must be acquired external to and are not delivered by Foundation Education and are required to work in any business providing Alcohol and/or Gaming services respectively

Reservation Analyst

As a reservation analyst, you will help people make and confirm bookings in a hospitality setting (e.g. hotel, restaurant, travel agency, or corporate venue). Your inherent organisational and multi-tasking skills, plus the skills you learn via the Certificate IV in Hospitality, will ensure your success in this role.

Please note: This course is currently in a transition period (superseded due to Government-mandated updates), with our new course due for release in the next few months. Rest assured, completion of this course version before 31 January 2024 will still provide you with a valid and quality outcome. If you have any questions, please do not hesitate to contact a Career Advisor on 1300 616 197.