Hospitality worker wiping a table.


Certificate IV in Hospitality

Take the next step in your hospitality career. Progress into hospitality management as a Front Desk Supervisor, Team Leader, Duty Manager or Shift Manager.

Upskill to a hospitality management position with the Certificate IV in Hospitality 

With the qualifications to apply for management positions in the hospitality industry, you'll set yourself up for a long and fulfilling career. Hospitality is an ever-growing industry that is always in need of skilled professionals to manage teams, supervise junior staff and take charge of various situations.

By graduating with a SIT40416 Certificate IV in Hospitality, you will be qualified to work in management or supervisory roles in such hospitality organisations as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. Some of the positions you may be eligible to apply for include Shift Manager, Duty Manager, Food and Beverage Supervisor, Front Office Supervisor, Gaming Supervisor and Reservation Analyst. 

This qualification reflects the role of skilled individuals who use a broad range of hospitality service, sales or operational skills combined with supervisory and industry operations skills to plan, monitor and evaluate the work of junior staff. They operate independently or with limited supervision. 

This course is delivered through a combination of online and practical learning requirements. Students will complete the theoretical learning components through Foundation Education's online learning platform, My eCampus. Online study is flexible, allowing students to fit their studies around their lifestyles. The practical requirements for this qualification mandate students to complete 36 practical service periods. 

When you study the SIT40416 Certificate IV in Hospitality, you will be ready and skilled for a supervisory hospitality role within 24 months. 

This qualification is suitable for an Australian Apprenticeship pathway.

The SIT40416 Certificate IV in Hospitality is a Nationally Recognised course.

Course Outcomes

The SIT40416 Certificate IV in Hospitality will equip you for a number of fulfilling roles in hospitality. With this qualification, you could also apply for several supervisory roles requiring you to lead a team of junior staff. Below are just some of the roles you will be qualified for upon the completion of your Certificate IV in Hospitality. 


Hospitality Shift Manager

With a focus on customer satisfaction, Hospitality Shift Managers direct other employees through their daily routines, monitor team performance, and delegate tasks. They are often responsible for training new staff and hiring new team members. Hospitality Shift Managers often work on a rotating roster.


Duty Manager

A Duty Manager has a variety of responsibilities within an organisation, from overseeing daily operations to ensuring the efficiency of all processes. Duty Managers are also responsible for handling the security of an organisation by maintaining the overall safety procedures of the premises. In this role, you will also meet regularly with upper management to stay up to date with organisational changes, issues, and improvements.


Food and Beverage Supervisor or Team Leader**

Responsible for managing all Food &Beverage operations and for delivering an excellent guest experience.

** Note:  Responsible Service of Alcohol (RSA) and Responsible service of gambling (RSG) must be acquired external to and are not delivered by Foundation Education and are required to work in any business providing Alcohol and/or Gaming services respectively.


Gaming Supervisor or Team Leader**

Supervise gaming operations and personnel, circulate among tables and observe operations.

** Note:  Responsible Service of Alcohol (RSA) and Responsible service of gambling (RSG) must be acquired external to and are not delivered by Foundation Education and are required to work in any business providing Alcohol and/or Gaming services respectively


Reservation Analyst

As a reservation analyst, you will help people make and confirm bookings in a hospitality setting (e.g. hotel, restaurant, travel agency, or corporate venue). Your inherent organisational and multi-tasking skills, plus the skills you learn via the Certificate IV in Hospitality, will ensure your success in this role.

Please note: This course is currently in a transition period (superseded due to Government-mandated updates), with our new course due for release in the next few months. Rest assured, completion of this course version before 31 January 2024 will still provide you with a valid and quality outcome. If you have any questions, please do not hesitate to contact a Career Advisor on 1300 616 197.

Course snapshot

Certificate IV in Hospitality

Delivery structure

Theoretical Elements: 

Study the theoretical elements of this course, anywhere and anytime through our online learning platform. 

Practical Elements: 

36 practical service periods or shifts to be completed in a hospitality environment sourced by the student.


Up to 24 months

Study load
  • 36 shifts of placement.
  • 21 course units to complete.
  • Submit 1 course unit every week to graduate in 24 months.
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Delivery Structure

Studying the Certificate IV in Hospitality with Foundation Education is flexible and can be tailored to suit your needs. The course is broken down into two parts:

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1. Theoretical

Study the theoretical elements of this course anywhere and anytime through our online learning platform.


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21 course units to complete.
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Completed online, at your own pace.

Resources Required

For the online part of the course, you’ll need regular access to:

Computer: Laptop or desktop computer with working speakers or headphone points.

Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended).

Windows: Operating system – Windows 8 or above.

MAC: Operating system - OS X 10.14 Mojave or later.

Internet Browser: Google Chrome, or Microsoft Internet Explorer 11.

Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).

Office Equipment:  Printer and scanner to print and upload some of your assessments.

Mobile Phone with Video Capability or Video Camera: Some assessments in your course may require you to take and submit videos of you undertaking tasks for assessment.

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2. Work Placement

For mandatory practical service periods or shifts (36), students must have access to a hospitality environment.


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36 practical service periods or shifts to be completed in a hospitality environment sourced by the student.
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Where required, we may assist you in identifying work placement options.


Achieve your qualification by completing the following units of competency:

Certificate IV in Hospitality

Cost & Payment

You can pay for your course upfront via VISA/MasterCard or a bank deposit. Alternatively, we offer instalment plans that can be paid over several weeks or fortnights.

Your course fee includes

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Delivery and assessment of your qualification

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Study materials (including all resources)

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Ongoing support from our Education Team

We offer two payment methods

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Full fee upfront

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Instalment plans

For more information about the course costs, please call us on 1300 616 197.

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