Certificate III in Retail

Enjoy interacting with customers and have good management and organisational skills? 

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

This is a Nationally Recognised qualification.

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Eligibility Requirements

Education

Whilst there are no formal entry requirements mandated by the training package, students’ skills and capabilities to undertake this training product will be assessed and advice on suitability will be provided during the pre-enrolment process.

Minimum Age

Students under the age of 18 years require the signed consent of a parent or guardian to enrol in this qualification. 

Residency Status

You will need to be a permanent Australian resident or equivalent.

Computer Requirements

In order to complete the online part of the course you will need regular access to the following:

• Computer: Laptop or desktop computer with working speakers or headphone points
• Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended)
• Windows: Operating system – Windows 8 or above
• Internet Browser: Google Chrome, Firefox or Microsoft Internet Explorer 11
• MAC: Operating system - OS X 10.14 Mojave or later
• Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).