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SIR30216

Certificate III in Retail

Start your career in retail with the formal qualifications to work as a Sales Assistant

Enjoy interacting with customers and have good management and organisational skills? 

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

This is a Nationally Recognised qualification.

Qualification

Certificate III in Retail

Delivery

Online available

Length

Up to 18 months

Study Load

Submit 1 unit of competency every 5 weeks to graduate in 18 months

Cost

Contact us on 1300 61 61 97 for course costs

Payment Options

Upfront Payment
Payment Plan

Course Outcomes

With a Certificate III in Retail Operations, you could work in the following positions:

Frontline Sales Assistant

Senior sales assistant

Customer services assistant

Team Leader

Retail Supervisor

Delivery Options and Length

Online

Flexible online learning, meaning you can study whenever and wherever suits you through our online learning platform, My eCampus.

Up to: 18 months

Cost & Payment Options

Upfront Payment
Payment Plan

Your course fee includes the delivery and assessment of your qualification, your study materials (including all resources) and on-going support from our Education Team.

Upfront payment All course costs can be paid in total via VISA/MasterCard or bank deposit.

Payment plan Paid via a series of regular weekly or fortnightly instalments.

Online

Contact us on 1300 61 61 97 for course costs

Course Structure & Prerequisites

SIRXCEG001

Engage the customer

SIRXCEG002

Assist with customer difficulties

SIRXCEG003

Build customer relationships and loyalty

SIRXCOM002

Work effectively in a team

SIRXIND001

Work effectively in a service environment

SIRXRSK001

Identify and respond to security risks

SIRXSLS001

Sell to the retail customer

SIRXWHS002

Contribute to workplace health and safety

CHCDIV001

Work with diverse people

SIRXIND002

Organise and maintain the store environment

SIRXIND003

Organise personal work requirements

SIRXMGT001

Supervise and support frontline team members

BSBWOR301

Organise personal work priorities and development
This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

There are no formal entry requirements for this qualification as specified in the packaging rules; however work placement hours are required to be completed as part of this qualification.

Check the currency of SIR30216

 

Why choose us?

Flexible Online Study

All of our courses are delivered online, giving you the flexibility to choose your course length.

Dedicated Student Support

Our industry experienced Technical Advisors, Assessors and Support Officers will support you from enrolment through to graduation.

Industry-relevant Courses

Course material is developed in consultation with industry experts to equip you with job-ready skills.

Nationally Recognised Training

All of our courses are Nationally Recognised and accredited. 

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