Hospitality worker serving food to customer

SIT30616

Certificate III in Hospitality

If you are thriving in the hospitality industry and want to diversify your job opportunities, gain the qualifications you need to work as a Front Desk Receptionist, Gaming Attendant or Function Host.

Upskill to advance your hospitality career with the Certificate III in Hospitality 

If you are looking to get a job in the hospitality industry or are looking to diversify your job opportunities within the industry, there is no perfect way to get started than with a SIT30616 Certificate III in Hospitality. This qualification will equip you with a number of practical skills that will enable you to work effectively in various roles and venues. 

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision, using plans, policies and procedures to guide work activities. 

With a Certificate III in Hospitality, you will be able to apply for such roles as Food and Beverage Attendant, Housekeeper, Gaming Attendant or Function Host in a variety of hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. If you are looking to advance your career further, you can continue your studies with the SIT40616 Certificate IV in Hospitality

This course is delivered through a mix of practical and online learning assessments. To successfully satisfy the practical requirements, you will need to complete 36 practical service periods. You will also conduct your online studies through My eCampus, Foundation Education's online learning platform. With the flexibility to tailor your studies to suit your lifestyle and career goals, you could gain your qualification in hospitality in less than 12 months. 

The SIT30616 Certificate III in Hospitality is a Nationally Recognised course.

Course Outcomes

When you have completed your SIT30616 Certificate III in Hospitality, you'll have the knowledge and practical industry skills to apply for a variety of roles in cafes, hotels, pubs, clubs and resorts. Your career outlook includes, but is not limited to, the following jobs. 

Function_Host

Function Host**

Welcome and greet guests in a hospitality establishment, provide general facility information and ensure guests are comfortable, with their needs tended to.


** Note:  Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RSG) must be acquired external to and are not delivered by Foundation Education and are required to work in any business providing Alcohol and/or Gaming services respectively.

Food_and_Beverage_attendant

Food and Beverage Attendant**

You will provide a consistent and high quality standard of food and beverage set up/service, ensuring smooth delivery of conference and function services.


** Note:  Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RSG) must be acquired external to and are not delivered by Foundation Education and are required to work in any business providing Alcohol and/or Gaming services respectively.

Gaming_Attendant

Gaming Attendant**

You are responsible for providing gamblers with gaming services in casinos and other gambling establishments.


** Note:  Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RSG) must be acquired external to and are not delivered by Foundation Education and are required to work in any business providing Alcohol and/or Gaming services respectively.

Housekeeper (Hotel/Motel)

Housekeeper (Hotel/Motel)

Housekeepers are responsible for regularly maintaining individual rooms and common areas of a property and reporting safety hazards to the homeowner or manager. Some of your roles may include sweeping, vacuuming, emptying rubbish bins, changing linens, ironing, dusting shelves, cleaning windows, and mopping floors.

Reception_Front_Desk_Staff

Reception Front Desk Staff

Reception Front Desk Staff are responsible for greeting guests, answering queries, and maintaining appointment calendars. You will also help your guests navigate their way through your organisation (whether a hotel or office) and supply those guests with refreshments as required. You may also be tasked with sorting mail, keeping up with administrative duties and planning travel arrangements for senior staff and guests.

Please note: This course is currently in a transition period (superseded due to Government-mandated updates), with updates due for release in the next year. Rest assured, completion of this course version before 8 June 2023 will still provide you with a valid and quality outcome.
If you have any questions, please do not hesitate to contact a Career Advisor on 1300 616 197.

Course snapshot
Qualification

Certificate III in Hospitality

Delivery structure

Theoretical Elements: 

Study the theoretical elements of this course, anywhere and anytime through our online learning platform. 

Practical Elements: 

36 practical service periods or shifts to be completed in a hospitality environment sourced by the student.

Duration

Up to 12 months

Study load
  • 36 shifts of placement.
  • 15 course units to complete.
  • Submit 1 course unit every 3 weeks to graduate in 12 months.
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Delivery Structure

Studying the Certificate III in Hospitality with Foundation Education is flexible and can be tailored to suit your needs. The course is broken down into two parts:

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1. Theoretical

Study the theoretical elements of this course anywhere and anytime through our online learning platform.

Components

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15 course units to complete.
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Completed online, at your own pace.

Resources Required

For the online part of the course, you’ll need regular access to:

Computer: Laptop or desktop computer with working speakers or headphone points.

Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended).

Windows: Operating system – Windows 8 or above.

MAC: Operating system - OS X 10.14 Mojave or later.

Internet Browser: Google Chrome, or Microsoft Internet Explorer 11.

Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).

Office Equipment:  Printer and scanner to print and upload some of your assessments.

Mobile Phone with Video Capability or Video Camera: Some assessments in your course may require you to take and submit videos of you undertaking tasks for assessment.

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2. Work Placement

For mandatory 36 practical service periods or shifts, students must have access to a hospitality environment.

Components

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36 practical service periods or shifts to be completed in a hospitality environment sourced by the student.
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Where required, we may assist you in identifying work placement options.

Units

Achieve your qualification by completing the following units of competency:

Certificate III in Hospitality

Cost & Payment

You can pay for your course upfront via VISA/MasterCard or a bank deposit. Alternatively, we offer instalment plans that can be paid over several weeks or fortnights.

Your course fee includes

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Delivery and assessment of your qualification

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Study materials (including all resources)

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Ongoing support from our Education Team

We offer two payment methods

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Full fee upfront

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Instalment plans

For more information about the course costs, please call us on 1300 616 197.

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