Certificate III in Business Administration (Medical)
Make your start in the health industry as a Medical Receptionist
The number of job openings for Receptionists, including positions available in the health sector, is expected to be high at a rate of over 50,000* by November 2019 according to the Australian Government’s Job Outlook. The Health Care and Social Assistance sectors contribute the largest share of employment for receptionists, at 51.6%. Administration business skills form a crucial part of the skills required by medical receptionists.
The Certificate III in Business Administration (Medical) has been developed in consultation with industry professionals who have worked in Business Administration in the medical sector. This course equips you with the skills you need to support administrative functions in a range of health settings, including general practices, major hospitals and all manner of medical clinics, including optical and dental clinics.
This nationally recognised health administration certificate course teaches you effective customer service skills that will enable you to contribute to the effective running of a medical practice. You will learn how to prepare and process medical accounts, maintain patient records, work in a team environment and respond to workplace problems, changes and challenges. Combined with learning administrative business skills such as, how to organise schedules and deliver a high level of customer service, you will gain a solid understanding of how to work confidently in an administrative position in the health care sector.
With a Certificate III in Business Administration (Medical), you will be qualified to work as a Medical Receptionist, Administration Assistant or Office Junior in a range of health care facilities and industry settings. You will be responsible for undertaking a range of administrative business duties, including directing patient enquiries, scheduling appointments and assisting in a range of clerical duties to ensure the smooth running of a health care or medical facility.
This health administration course is delivered online only via Foundation Education’s innovative and interactive online learning platform, My eCampus. All course material and assignments can be easily accessed and submitted on My eCampus whenever and wherever suits you. Your study plan will be provided to you upon enrolment, which will be tailored specifically to your requirements and schedule, taking holidays, work and other commitments into consideration. This course has been designed to fit into your lifestyle and our dedicated support team will help you stay on track and confidently start your career in the health care industry.
* Source: Joboutlook.gov.au
Please note that this course is currently in a transition period (superseded due to Government-mandated updates), with updates due for release in the coming year. Rest assured, completion of this course version before 18 April 2022 will still provide you with a valid and quality outcome. If you have any questions, please do not hesitate to contact a Career Advisor on 1300 616 197.
This is a Nationally Recognised course.
Whilst there are no formal entry requirements mandated by the training package, students’ skills and capabilities to undertake this training product will be assessed and advice on suitability will be provided during the pre-enrolment process.
You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.
You will need to be a permanent Australian resident or equivalent.
In order to complete the online part of the course you will need regular access to the following:
- Computer: Laptop or desktop computer with working speakers or headphone points
- Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended)
- Windows: Operating system – Windows 8 or above
- Internet Browser: Google Chrome, Firefox or Microsoft Internet Explorer 11
- MAC: Operating system - OS X 10.14 Mojave or later
- Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).
Certificate III in Business Administration (Medical)
Up to 12 months
Submit 1 unit of competency every 2.5 weeks to graduate in 12 months
Contact us on 1300 616 197 for course costs
Cost & Payment Options
Your course fee includes the delivery and assessment of your qualification, your study materials (including all resources) and on-going support from our Education Team.
Upfront payment All course costs can be paid in total via VISA/MasterCard or bank deposit.
Instalment plan Paid via a series of regular weekly or fortnightly instalments.
Course Structure & Prerequisites
There are no formal entry requirements for this qualification.
Check the currency of BSB31115
Recognition of Prior Learning
Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.
Why choose us?
Flexible Online Study
All of our courses are delivered online, giving you the flexibility to choose your course length.
Dedicated Student Support
Our industry experienced Technical Advisors, Assessors and Support Officers will support you from enrolment through to graduation.
Course material is developed in consultation with industry experts to equip you with job-ready skills.
Nationally Recognised Training
All of our courses are Nationally Recognised and accredited.