BSB50415

Diploma of Business Administration

This qualification is designed to provide the skills and knowledge needed to step into a managerial administration position or take on a role as a Personal Assistant.

Advance your business career

According to reports as published by Job Outlook on behalf of the Australian government, Personal Assistants enjoy a diverse working environment, from health care and social assistance, through to finance, public administration and professional services. If you want to expand on your administration skills to progress in your current workplace or enjoy a change of scenery, the Diploma of Business Administration offers you a wealth of employment opportunity.

Throughout this course, you will learn a range of transferable, advanced-level administrative skills that will enable you to progress your career in any industry or sector. This includes learning how to establish and maintain a workgroup network, manage meetings, plan and manage conferences, overhaul administrative systems, manage payroll, and design and develop business documents.

Once qualified, you’ll be able to use a range of specialised technical or managerial competencies to plan, carry out and evaluate your own work and/or the work of a team. Whether you’re looking to progress into a managerial position in administration, or work independently as an Assistant or Senior Administration Officer, the Diploma of Business Administration enables you to efficiently plan, organise and execute a range of operational functions imperative to the running of an effective and efficient business.

Delivered online via our state of the art learning platform, my eCampus, this nationally recognised diploma is designed to be undertaken at your own pace, with support from a dedicated team of industry professionals.

* Source: Joboutlook.gov.au

This is a Nationally Recognised course.

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Eligibility Requirements

Education

Whilst there are no formal entry requirements mandated by the training package, students’ skills and capabilities to undertake this training product will be assessed and advice on suitability will be provided during the pre-enrolment process.

Minimum Age

Students under the age of 18 years require the signed consent of a parent or guardian to enrol in this qualification.

Residency Status

You will need to be a permanent Australian resident or equivalent.

Computer Requirements

In order to complete the online part of the course you will need regular access to the following:

Computer: Laptop or desktop computer with working speakers or headphone points
Internet: High-speed internet such as Broadband or ADSL, T1/T2, fibre optic (Dial-up access is not recommended)
Windows: Operating system – Windows 8 or above
Internet Browser: Google Chrome, Firefox or Microsoft Internet Explorer 11
MAC: Operating system - OS X 10.14 Mojave or later
Software: Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download).

Qualification

Diploma of Business Administration

Delivery

Online available

Length

Up to 12 months

Study Load

12 months online study

Cost

Payment Options

Upfront Payment
Payment Plan

Course Outcomes

Once you’ve completed your Diploma of Business Administration, you’ll be able to use a range of specialised technical or managerial competencies to plan, carry out and evaluate your own work and/or the work of a team. You could also work in the following positions:

Administration Manager

You are an organised and innate leader and communicator responsible for managing schedules and deadlines, facilitating communications and coordinating procedures.

Administration Officer

From scheduling important meetings to putting together weekly reports, administration officers are often the glue that holds an office together. You will also be responsible for tasks such as managing office supplies, updating databases, organising documents and policies, and printing/photocopying.

General Office Manager

Organise and coordinate office administration and procedures at any educational institution.

Office Manager

An office manager is the go-to person for staff who need administrative support. You will often be responsible for managing the front desk, organising workplace events and meetings, coordinating staff schedules, and handling paperwork.

Delivery Options and Length

Online

Flexible online learning, meaning you can study whenever and wherever suits you through our online learning platform, My eCampus.

Up to 12 months

Cost & Payment Options

Upfront Payment

Payment Plan

Your course fee includes the delivery and assessment of your qualification, your study materials (including all resources) and on-going support from our Education Team.

Upfront payment All course costs can be paid in total via VISA/MasterCard or bank deposit.

Payment plan Paid via a series of regular weekly or fortnightly instalments.

Online

BSBWOR501

Manage personal work priorities and professional development

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.

BSBPMG522

Undertake project work

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for future application. This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other set requirements.

BSBADM502

Manage meetings

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

BSBADM504

Plan and implement administrative systems

This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system. It applies to individuals employed in a range of work environments in senior administrative roles.

BSBADM506

Manage business document design and development

This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met. It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.

BSBCUS501

Manage quality customer service

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

BSBFIM502

Manage payroll

This unit describes the skills and knowledge required to establish and monitor security procedures for managing organisational payroll services and to calculate and process salary payments, group taxation and related payments. It applies to individuals, employed in a range of work environments, who are required to establish and work with payroll systems and may have responsibility for managing payroll systems and calculations.

BSBMGT502

Manage people performance

This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

There are no formal entry requirements for this qualification.

Check the currency of BSB50415

Recognition of Prior Learning

Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.

Why choose us?

Student Testimonial

Laura Andrews, Diploma of Business

Having a flexible study option means that I can still work full-time and have a social life whilst completing my qual

Flexible Online Study
All of our courses are delivered online, giving you the flexibility to choose your course length.
Dedicated Student Support
Our industry experienced Technical Advisors, Assessors and Support Officers will support you from enrolment through to graduation.
Industry-relevant Courses
Course material is developed in consultation with industry experts to equip you with job-ready skills.
Nationally Recognised Training
All of our courses are Nationally Recognised and accredited.

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