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Careers in Hospitality, Travel and Tourism

How to have a successful career in hospitality, travel and tourism

Let world-wide opportunity take flight

Enjoy a successful career in hospitality, travel and tourism, employed by airlines, tourism bodies, government agencies, resorts, restaurants and  around the globe.

Whether you seek to step into high-level retail management or resort operations, hospitality, retail and tourism requires you to have a passion and interest in providing the highest level of customer service. Good personal and professional management skills ensure you will be able to acquire and retain both staff and clients, furthered by your ability to remain calm and collected under pressure.


Industry insights

Over the five years to November 2019, the number of job openings for Other Hospitality, Retail and Service Managers is expected to be above average (between 25,001 and 50,000).



Hospitality, Retail and Service Managers


What type of career do you want?

Hospitality and tourism workers are the backbone of Australia’s ever expanding service industries, dedicated to the experience of all customers and guests.

From restaurants, bars and nightclubs to hotels and tourist attractions, the career opportunities within these sectors are endless. Once qualified, you can take on positions which may include:


Duty Manager

Coordinate floor staff, kitchen and bar staff to deliver meal services effectively and efficiently.


Tour Guide

Take care of guests during tours, entertain them with information about interesting locations and lead tour groups around an array of cultural sites. 


Travel Consultant

Assist customers with their travels, from destination to bookings, while providing a high level of customer service and support.


*Source last updated September 2015

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