Could You Be a Motel Manager?
Motel managers are responsible for coordinating accommodation services. Rapid career progression into senior managerial roles is possible in hotel management, but a highly specialised skillset is required. To work your way to the top, you’ll need a combination of formal training and experience.
If you’re ready to take the next step in your career, this article will explore the hospitality qualifications and skills you’ll need to become a motel manager.
What does a motel manager do?
Managing a motel’s general operations involves a wide range of responsibilities. Many of your tasks will be related to customer service, but you’ll also play an important role behind the scenes. In addition to ensuring guests enjoy their stay, you may need to handle the motel’s finances, manage staffing needs, and assist with sales.
These are some of the day-to-day duties you’ll have as a motel manager:
- Greeting guests
- Maintaining facilities
- Delegating tasks to motel workers
- Setting budgets and ensuring costs are accounted for
- Monitoring the performance of staff
- Managing supplies from vendors.
You’ll need to juggle these responsibilities while maintaining a high standard of customer service.
Tops Traits of a Motel Manager
Enjoy Working with People
From guests to staff members, you’ll need to enjoy working with a wide range of people. One person can’t manage an entire motel on their own, so it’s essential to be collaborative in this role. If you like being part of a team and have a genuine desire to help people, you’ll be well placed to succeed as a hotel manager.
Good at Managing Conflict
All kinds of conflict can arise in the accommodation services industry. Some guests may not be happy with your motel’s standard of service, or your team members might not agree with your directives. Motel managers must be able to handle these kinds of issues effectively while maintaining a calm and professional demeanour.
Advanced Organisational Skills
Motel managers must be able to handle multiple responsibilities at once. At any given moment you may have to deal with a guest complaint, delegate tasks to team members, arrange employee rosters, check that budgets are under control, and ensure hotel facilities are functioning properly. You’ll need to be highly organised to handle having so many balls in your court.
How much do motel managers make?
Motel manager salaries can vary depending on the size and stature of the accommodation, as well as your experience. Seek estimates that motel managers in Australia make between $65,000 and $75,000 per year.
Your wage should gradually go up as your career progresses and you take on more responsibilities. Earning a qualification could improve your earning potential by giving you the skills needed for senior roles in motel management.
How to Get Qualified
Getting qualified can be highly beneficial for career progression in hospitality. Whether you already work in the industry or you’re just starting out, there are motel management courses to suit varying levels of experience.
Foundation Education’s SIT30616 Certificate III in Hospitality is suitable for people looking to build foundational skills. You’ll learn sales and operational skills as well as how to plan, monitor and evaluate the work of team members.
If you already have an established career in hospitality, you may be suited to our SIT40416 Certificate IV in Hospitality. This qualification reflects the role of skilled operators, providing a pathway to senior roles in hotel management.
For information on enrolment, contact our team today.
Learn more about employment opportunities in the hospitality industry by checking out our article Why You Should Study a Hospitality Diploma.