What makes a good Dental Assistant?
When people are made for a job, their skills become habit.
From welcoming patients through the door to conducting x-rays and disinfecting equipment, a Dental Assistant’s responsibility to ensure patient satisfaction brings with it a certain set of skills – which the best embody without a second thought.
So, what are some of the best habits of highly effective Dental Assistants?
Having a good chairside manner
As a Dental Assistant is the critical link between the patient and the Dentist, the ability to comfort and assist patients with a professional chairside manner is essential.
Making the patient comfortable, verifying any medical history and using non-verbal communication with the Dentist in the presence of a patient to maintain a calm and professional environment are all habits embodied by an effective Dental Assistant.
Engaging in honest communication
Being able to openly and honestly communicate with both patients and co-workers is an important part of working in the health industry. Being as warm and welcoming as you are genuine and professional creates a strong connection of trust between you and the patient.
Showing compassion and empathy
As going to the Dentist can be a daunting experience for many, caring about how people feel and seeking to make them feel at ease is an important skill for a Dental Assistant to hone. Complement your kind and understanding approach to any concerns a patient may have with detailed explanations. The more you can inform patients about a practice or procedure, the more at ease they will feel in your care.
Being detail orientated
Attention to detail is a crucial quality to maintain specific rules and protocols in the dental sphere. Dental Assistants must be aware of - and constantly practice - certain rules and regulations, from the proper cleaning and sterilisation of equipment, through to providing the patient with correct follow-up instructions.
Showing good interpersonal skills
Working extremely closely with Dentists and patients means a Dental Assistant needs to show and engage in good interpersonal communication. Being able to listen well, respond effectively and keep the patient calm and comfortable while actively assisting a Dentist in practice are all means of good interpersonal communication.