Why you should study a hospitality diploma
From food and beverage through to hotel management, a career in hospitality can take you further than you ever thought possible.
Teaching you the fundamental aspects of successful management, a SIT50313 Diploma of Hospitality equips you with the knowledge and skills you need to make your mark in a world of service and style.
So, what career options can you aspire to?
If you’re interested in the behind the scenes of a hotel, resort or lodge, why not manage, or better yet, run your own? Becoming a Hotelier is not for the faint of heart – if you enjoy a fast paced work environment, diverse schedule and are a creative problem solver, this is just the thing for you.
As an Hotelier, you need to know the fundamental elements of hospitality – in particular, the importance of customer service and how to ensure customer satisfaction. Your job responsibility as an Hotelier lies within retaining and attracting new customers, as well as training and motivating staff to deliver the best possible customer experience. Alongside managing budgets and ensuring appropriate work health and safety practices are carried out within the workplace, you will be in charge of the coordination and administration of hotel services like catering.
What makes a great Concierge? They are fluent in the art of hospitality, proactive and committed to take action, through to delivering a service personally tailored to each guest’s individual requests.
As a Concierge, you will be the go-to for guests eager to explore the region. You will be responsible for providing information about local attractions such as shopping, dining, nightlife and recreational activities. You will also be responsible for making reservations and arranging travel for these activities on behalf of guests.
If you’re working within a hotel, managerial positions are available in several departments, from reservations and front desk, through to spa and recreation. As with any managerial position, you will be responsible for overseeing the operations of a department. As such, you need to display great leadership and management skills, be efficient and organised, and know how to deal effectively with potentially stressful situations.
Health Retreat Manager
If you’re interested in encompassing the fit and healthy lifestyle – and are interested in sharing it with the world - why not become a Health Retreat Manager? With many guests flocking to health, fitness and spa breaks for a peaceful escape, this side of hospitality is designed create calm and serene environments.
Working alongside health professionals like Yoga Instructors and Personal Trainers, Health Retreat Managers also need to ensure they are hiring the best employees suited to the type of retreat they are offering.