The benefits of a career in retail
Retail is a great career move - the skills learnt are transferable skills across any sector and in any role.
Discover the skills you learn working in retail - and how you can apply them to a variety of different industries.
Leadership and people skills
Working with different personalities can be a challenge and for employers, perfecting your leadership and relationship management skills it is perhaps one of the most important skills you can acquire in the retail setting. Juggling varying agendas, be it a staff member’s bad mood or a customer’s demands, keeping a team motivated and focused on the task at hand ensures that both customer and staff satisfaction is high.
The customer is always right (even when they aren’t) – embrace this and you’re sure to succeed. Customer service is imperative to any role and helping a frustrated, time-poor customer find the last Combat Creatures Dart Blaster is guaranteed to put a smile on their face, and yours.
In the retail world you deal with an influx of customers, each with different requests and questions. Working in this environment teaches you patience and interpersonal skills, valuable to both your professional and personal life.
A fundamental aspect to a Retail Manager’s role, problem-solving skills ensure you have the ability to define a process to overcome problems effectively. Having acquired the skills to evaluate the cause of a problem and the best-fit solution is key to avoiding a similar situation in the future.
Being able to demonstrate your problem-solving skills in the past is bound to knock the socks off future employers.
Getting to work on time may seem straight forward - for some. But learning the art of organisation and using your time efficiently ensures competing tasks don’t go forgotten. Re-stocking shelves, processing a customer’s payment, covering lunch breaks, and balancing the til at the end of the day all vie for your attention in retail and improving your ability to prioritise makes for less stress.